Senior Service Technician
Company: Ingersoll Rand
Location: Livonia
Posted on: April 17, 2024
Job Description:
The Role -
The Service Technician for Ingersoll Rand's Industrial Technologies
and Services Division serves customers by installing,
troubleshooting, repairing and maintaining all makes of rotary
screw and reciprocating and/or Centac and ECC air compressors,
along with additional compressed air system components. You will
use precision measuring tools for diagnostic trouble shooting of
compressed air equipment. In addition, you need to have knowledge
of all operations and parts manuals associated with all equipment.
-
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Job Responsibilities -
- Effectively communicates verbally and in writing with customers
and co-workers. -
- Provides technical assistance on equipment pre-commissioning
and start-ups, installations and repairs of compressed air systems.
- Including "hands-on" work to assure equipment operates to
customer's requirement with limited guidance from the Master
Technician. -
- Conducts safety assessments of a continuously changing working
environment. -
- Able to read wiring schematics and diagrams for all equipment.
-
- Serves as technical support for customers and Customer Service
Managers -
- Documents service and installation activities by completing
work orders for each job, maintenance checklist and daily time
sheets. -
- Increases Ingersoll Rand customers awareness of how Ingersoll
Rand products, services and solutions; such as Package Care,
Preventative Maintenance, Diagnostics, Audits and Leak Detection
can benefit their operations. -
- Maintains rapport with customers by addressing complaints,
identifying solutions, suggesting improved methods and techniques
and recommending system improvements. -
- Explains practices, procedures, and policies to reach agreement
with suppliers and others outside of the job area. -
- Provides assistance and training to Apprentices and Field
Service Technicians. -
- Ensures proper operation of compressed air equipment by
completing preventative maintenance requirements and 47 point
inspections on a wide variety of compressors, refrigerated dryers,
desiccant dryers and additional compressed air components. -
- Works with Service Coordinator on ordering and gathering parts
and supplies necessary to complete installations and repairs.
-
- Advanced network systems installations (IMMC/ASC, X Series
Automation) -
- Basic vibration troubleshooting -
- Basic Air Quality (system compressor/dryer - air treatment) - -
-Candidate Qualifications -
- Desired applicants will have 2-5 years' experience of
troubleshooting industrial/commercial mechanical systems. -
- High school diploma or equivalent required -
- Desired degree program in Electrical/Electronics Technology or
HVAC with advanced knowledge of some or all of the following: AC/DC
circuits, wiring diagrams/schematics, motors/controls, PLCs, HVAC
electricity, controls, refrigeration systems and/or refrigerant
certification. Candidates who possess this knowledge or skills but
have not completed a formal program may be considered. -
- Operating knowledge of Microsoft office software and other
basic computer usage. - Proficiency with hand held computer (i.e.
Smartphone, iPad) and network bases -
- Advanced verbal and written communication skills -
- Advanced customer service skills including conflict management
and opportunity development/consulting -
- Use of advanced troubleshooting tools -
- Candidates must provide their own tools -
- Attend required Ingersoll Rand training -
- Must possess a valid driver's license for a minimum of 12
months, with no major or frequent traffic violations including, but
not limited to: DUI in the previous 5 years, Hit & Run, License
Suspension, Reckless/Careless Driving or multiple smaller
infractions or preventable collisions in the previous 3 years.
-
- EPA 608/F-GAS 303/2008/CE/ISHRAE Certification Preferred
(Refrigeration experience/certification a plus). -
- This position requires working in diverse conditions including
but not limited to mechanical equipment rooms with exposure to
noisy operating equipment, exposure to extreme weather conditions,
precarious places, and risk of electrical shock (high voltage) with
NFPA or equivalent standards. -
- This position is highly physical and requires regular use of
hands, fingers, walking, stooping, and kneeling. - It requires
employees to regularly lift and or move weight limits in line with
the safety policy. - - -We are committed to helping you reach your
professional, personal and financial goals. We offer competitive
compensation that aligns with our business strategies and
comprehensive benefits to help you live your healthiest. We are
committed to building an inclusive and diverse culture that engages
as well as values the different backgrounds and experiences of our
employee, which, in turn, spurs innovation, generates creative
solutions and enhances our customer relations.? -
-
If you share our passion for inspiring progress-for bringing about
bold shifts in how people, economies and societies operate-then you
belong with Ingersoll Rand. Progress begins with you. -PandoLogic.
Keywords: Mechanical Service Technician, Location: Livonia, MI -
48154
Keywords: Ingersoll Rand, Farmington Hills , Senior Service Technician, Professions , Livonia, Michigan
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